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This section explains Task Forms and how they are used in Self-Service.
Self-Service email templates are used by the Forgot Password feature to report to designated admin and user recipients that user password resets have been attempted. This is an example of a notification email.
The email recipients for notification emails are saved as option keys and values in the settings.config file located in the \Web folder.
To define the email recipients:
It is critical that the Identity Maestro server Email Settings be configured to use the same SMTP Host and Port values as set in the settings.config file.
Once the setting.config file has been saved and the Identity Maestro email settings have been set and tested, perform a IISRESET from an elevated CMD prompt.
Delegated administrators can add a custom task to a Self-Service assignment that is displayed in the user's Self-Service Personal Portal page menu system:
Note that a copy of the default email templates are saved in .txt format in \IdentityMaestro\Resources\Email Scripts\. You can choose to edit the applicable .txt file and copy the text back to the email script to restore the original template.
The Administrator - Report Attempt template is used by the Forgot Password feature to send an email to the designated Admin recipient to advise when a user attempts to reset their password.
Here is an example of an unsuccessful attempt email.
In Step 2: Configure "Forgot Password" > General Options, if the Disable user account after failed attempts option is enabled and configured, and a user fails the Forgot Password answers enough times to trip the option to disable the user account, the Forgot Password feature will send the email to the administrator to advise that a user account has been disabled.
If the Number of password recovery attempts - %%FailedAttempts%% line is included in the email template, the email received by the Admin recipient will indicate how many times the user failed to answer Forgot Password questions before disabling the user account.
The User - Report Password Reset template is used by the Forgot Password feature to send an email to the user to report a successful attempt to reset their password. Identity Maestro will not send a notification email to the user if the Forgot Password reset attempt failed.
Note: The Directory user entity must have an email address configured in the mail attribute, otherwise Identity Maestro will not have an email address to send the user notification email to.
Here is an example of the default template email sent to a user.