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Account lockouts occur when users attempt to log into their Windows desktop or cloud based service with an incorrect username or password too often in a given time span. This article describes how to configure an Identity Maestro server to allow users to unlock their accounts by resetting their password using Forgot Password.
There are two things that are required in order to enable forgot password account unlocking in Identity Maestro.
Note: There is no visible confirmation after adding the key to Settings.config.
Testing Self-Service User Unlock
After adding the key to the settings.config file, administrators need to perform a test to validate that everything has been configured correctly. This can be done by locking a user out and then testing that the user can unlock their account by resetting their password in the Self-Service Module.