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Workflow Center can send email
Workflows can be configured to send templated emails to recipients. This article discusses the following:
The most common example of this is the approval feature in create profiles. In this example, you designate an AD group whose members each have a working email address specified in the user mail attribute. When the Workflow Engine executes the step for Notification Approval, it will send an email to each member of the approval group that includes a webpage link to the Approvals page for that workflow. The first person to go to the approval webpage and approve the create user request will trigger the workflow engine to complete the remaining steps in that workflow.
The approval feature in the create profile uses SMTP services to send templated emails from ServiceControl to the selected approval group. Approval Emails require that SMTP be setup and configured on the host server.
If an approval group has been assigned to a workflow Create Profile and SMTP settings are not configured, or if SMTP settings are misconfigured, the Workflow Engine will report an Object Reference not set to an instance of an Object exception.
Enabling this feature for the Workflow Engine requires the following:
Use the following procedure to set the SMTP settings in IIS Manager on the ServiceControl server hosting the Workflow Engine:
Once the SMTP settings have been applied to the Workflow engine web application, use this procedure to test that the SMTP email service is working.