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When using the Create module to create new Active Directory (AD) users, once the form fields have been populated with data and the Preview button has been clicked, ServiceControl will perform a uniqueness check for the username against the AD domain for other objects with the same username. ServiceControl will perform uniqueness chacking against existing user, contact and group objects The username uniqueness check is completed before the create user workflow is launched.
ServiceControl currently supports checking the uniqueness of usernames by checking the following attributes: CommonName, Distinguished Name, UserPrincipalName, and the sAMAccountName.
You can enhance the built in functionality of the uniqueness checking in ServiceControl by making a modification to the settings.config file located at [Install Path]\ServiceControl\web\settings.config.
Enhancing Uniqueness Checking